Terms & Conditions

Cancellations

You can cancel your order for our products at any time prior to shipment.

Please note that course bookings are non-refundable and cannot be cancelled (although you may send someone in your place).

Postage & Packaging

A standard postage & packaging charge of £6.95 is made for UK deliveries only. For two or more items, a postage & packaging charge of £8.95 is applied. We only deliver to addresses within the United Kingdom.

Returns

If goods are found damaged on receipt please contact us immediately to arrange a return.

You can return products for any other reason within 7 days of receipt of the order providing the product is in its original condition, but you will bear the cost of returning the goods suitably packaged and insured; please obtain proof of posting on returning your order. The cost of the product will be refunded within 7 days of the receipt of the return.

Privacy

When you make a purchase we collect certain information to fulfil your order. We do not sell, rent or otherwise distribute this information to any third parties for any purpose.

We will not disclose your details to anybody unless required by law to do so or unless you explicitly give us the authority to do so.

Security

All payments details are handled by using leading Payment Service Provider SagePay, part of the RBS Group, and encrypted and secured by 128 bit SSL provided by GeoTrust. None of your card details are held by us.

Copyright

You are granted a limited licence to access and make personal use of this web site, but not to download (other than page caching) or modify it or any portion of it, except with the express written consent from me.

All content included on the web site, such as text, graphics, logos and images belong to us and are protected by United Kingdom and international copyright laws.